I can't get any computer to recognize the SAMSUNG STORY external hard drive!?

I can't get any computer to recognize the SAMSUNG STORY external hard drive!?

Postby darcell57 » Thu Jan 12, 2012 12:43 pm

I dont' know if I forgot to safely remove it from my computer, but now it seems that no computer (I've tried 4, iMac, and 3 other windows computers). I'm devastated, my wedding pictures are on there and nothing is working...the light is on but nothing else happens...Any clue what is going on and is there any way to recover data in a situation like this?
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I can't get any computer to recognize the SAMSUNG STORY external hard drive!?

Postby innocent » Thu Jan 12, 2012 12:47 pm

try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it and then use this program to recover your files.
http://www.asoftech.com/adr/
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