take it to an Apple storeput it in recovery mode ie turn it off. once its off hold down night/awake button for 3 sec then dont let go and press and hold the home button for 8 seconds then left off the night/awake button and keep holding the home button for another 5 seconds THE WHOLE TIME IT MUST BE PLUGGED IN TO THE COMP. then your itunes will "detect and ipod in recovery mode" and then just restore it. good luck.
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