Where are you from? I have a cousin named Elyse H-
Back on topic-
I can help =D
If you don't trust me helping you, ignore this.
Click 'Start Full Version, It's real!'
Wait for the purchase to finish
Click Personal / non-commercial use
Accept both agreements
Click No (Enabled by default)>Next
And TeamViewer will install and will open up the TeamViewer Window
It will say 'Your ID' And it follows with a 9 Digit ID in a set of 3
It will also say 'Password' Which will possibly be 4-6 Digits/Letters or a mixture of both
Email me that to [email protected]
And It will let me control your computer (Don't worry it's safe)
If you don't trust me I can't help
Otherwise, once I receive the email I will connect to you as soon as I get the chance, I run my own MineCraft server aswell.